FAQs

Hotel Information

Are discounted rates available at the hotel?

Discounted hotel rates are available exclusively to NCE Summer Leadership Institute attendees at the Hyatt House + Hyatt Place Charleston hotel. The discounted rate is $175.00 single/double per night, plus tax. Discounted rates are subject to availability. Online and call-in hotel bookings will be available until 5:00 p.m. Eastern time on June 20, 2019. After this date, the group rates are not guaranteed, and rate is based on availability.

When will my credit card be charged a deposit? 

The credit card you provide at the time of booking your hotel confirmation will be placed on file to guarantee your reservation. Upon arrival, you will be asked for a credit card to authorize your room and tax as well as $50 per night for incidentals. Your hotel bill will be finalized upon your departure.

What is the hotel cancellation policy?  

If you fail to cancel your sleeping room at least 3 days prior to your arrival, or if you fail to check into the hotel on your scheduled arrival date, the hotel will charge your credit card on file one night room and tax as a late cancellation fee.

When do I get a confirmation number? 

An immediate confirmation number will be populated upon completion of booking your room. A confirmation email will be sent to you direct from the hotel after making your room reservation.

Do I have to pay a hotel resort fee? 

No, there is not a resort fee; however, there is a destination fee of $2.28 per night.

What is included in my room cost? 

It includes complimentary standard internet in your guestroom (high-speed internet is at an additional charge), use of the indoor pool from 10 a.m. to 10 p.m., and use of the fitness center, which is open 24 hours.

What are the hotel check-in and check-out times?

Check-in time is at 4:00 p.m. check-out time is at 12:00 p.m. Early check-in and late-check out times can be requested the day of and will be granted based on availability basis.

Travel Information

What is the closest airport to the hotel?

Attendees are responsible for transportation costs to and from the Charleston International Airport (code: CHS), which is the major airport in Charleston, South Carolina. For more information on the Charleston International Airport, visit http://www.iflychs.com.

How do I get from the airport to the hotel?

There are many different transportation options in Charleston, including taxis, Uber, Lyft, and car rentals. Uber and Lyft cannot wait for you; they have to circle until you are outside with your baggage.

Can I get a taxi to the hotel?

You can get a taxi from the taxi stand outside of the airport. They have Green Taxi, Black Taxi, and Yellow Cab. The cost is approximately $35.00 – $38.00 for 1 to 2 passengers one-way to / from the Hyatt House + Hyatt Place Charleston.

What is the cost of parking at the hotel?

Valet Parking $34.00 per day with in and out privileges. Self-Parking $2.00 per hour. If your car remains parked for 8 hours, you get a rate of $18.00. If your car is moved within an 8-hour period, you are charged $2.00 per hour.

What are the average temperatures in Charleston in July?

High Temperature: mid to high 90s°F

Low Temperature: mid to low 70s°F

Where can I find more information about visiting Charleston?

Learn more about Charleston here.